Even though the press likes to give Mamdani all the credit for these types of things, this started with a law passed under DeBlasio, and most of the investigation was done under Adams.
services like door-dash are literally built on a concept of a sucker pays more. you order a meal that costs $10. total charge comes to $25. then delivery worker made $5 on that order. + the delivery worker expects a tip.
which means the company sees both the delivery worker and the person who ordered as suckers. no wonder ride-share companies jumped onto food-delivery.
> literally built on a concept of a sucker pays more
Or they're built on the idea that they can sell convenience to people and make a lot of money doing so.
It's not so different from a lot of other businesses. First class and main cabin in a flight gets you the same airplane, the same destination the same travel, but slightly different chairs and some food. Is anyone paying for first class suckers? What about if I buy a skip the line pass at a theme park? Am I a sucker because I paid more than the base admission price? Or is it a trade that I'm willing to make because I have excess income and want to actually ride the rides instead of standing in line all day in the heat?
Why do executives have executive assistants? Are businesses all suckers?
I know I'm getting ripped off by doordash, but I'm hungry and I'm busy and the harm of getting ripped off just a bit is way lesser than the time it'd take me to get or prepare food myself. That $10 hamburger that I just paid $25 for is outrageous, but the 30 minutes I saved is worth the $15. If you make mid-six figure income like most of big tech, that's a small small price to pay for time.
Skip the line passes are an obvious sucker play; they oversell tickets to the park so that people can go on like 1 ride every 4 hours, then charge again to actually be able to use the ticket you already bought (and simply don't deliver service to the others). Do you think they are unaware of the capacity at which reasonable latencies can be maintained?
In case you, or anyone else, actually care or are interested, there's a great deep dive video on the history of "FASTPASS" by the youtube channel Defunctland.
I don’t think paying someone to perform a service for you makes you a sucker.
I’ve never used DoorDash (and am pretty unlikely to), but if I did, I would look at as paying someone for a service they provided rather than simply “paying more for the item” (and expecting someone to wait on me personally for free?).
It’s not like they hide anything about what they’re offering. They advertise service X for price Y and that’s what they deliver. Seems fine. If you don’t think Y is worth it for X then don’t use it.
Now, the part where they use tips to offset driver pay is evil and people should be in prison for it.
Oh come on, all of the service personnel survive on the tips alone just fine, like the cashiers, and the nurses, and the receptionists do. Right?
It's just a standard reintermediation play, inject yourself in the middle of a supply chain, and then once established squeeze the living shit out of both sides.
Also use exploitation of regulation (e.g. leveraging contractors via 1099s to access cheap labor and indemnification from liability) to your advantage .
this was the model of like 2/3 of the 'startups' in the 2010s.
I thought they were built on "time is money". If you make the equivalent of $70 an hour, do you care about spending $15 for someone to bring you lunch and save you 15-30 minutes of your workday?
It was kind of fun doing this math back when I was a freelancer. An hour saved would literally produce more money than the order cost. But really, it would have been better to save the money by making food ahead of time.
I've always struggled with this thinking. Yes, you have finite hours in a day and if you spend an hour going to get food then you can't necessarily also be doing freelance work. But if you planned on working 8 hours to earn X dollars, you can still work 8 hours after spending an hour going to get food and still make X dollars. Sure, that hour has to come from somewhere so maybe it's lost leisure time or an hour of sleep. I guess it makes sense if you're trying to work every waking moment; and I can appreciate that some choose to and some have to.
> Sure, that hour has to come from somewhere so maybe it's lost leisure time or an hour of sleep.
Well, if you value an hour of your sleep or entertainment less than $15 dollars (if, for instance, you like to cook), then sure, spend it on cooking instead. Many of people would rather not, and their revealed preferences show it pretty clearly.
Ya I dont get this argument. Takes me all of 2 mins to grab my lunch in the morning. It's also not a greasy burger that shortens my lifespan and physically disable's me.
The whole point of food delivery is for the occasions you can’t (e.g. sudden illness, or time management mishaps) or don’t want to (laziness/tiredness) cook or drive to grab a takeout. You pay a premium for the convenience, someone else takes care of it. Nothing wrong with that, no “suckers” in the general scheme.
The gig workers are still suckers because gig work sucks. But yes the service is most sensible for higher paid consumers.
...only because the company is committing wage theft to subsidize costs. I don't think it feels reasonable to say "Your employer has to meet certain wages, but they didn't so you're a sucker".
If you can't pay the wage you're required to then the whole house of cards starts coming down because now you can't create a large enough network to meet demand, which shrinks demand, which increases costs, which makes it accessible to fewer and fewer high paid consumers.
Like a lot of capitalism "it's better than starving to death in the streets" is the appeal of the job and nothing more. Anything else is a paid message brought to you by UberDoorHub.
Tony Xu spent three times as much time as the driver did, did he?
Except they increase the charges of the food also, so you are getting taken advantage of there as well.
This just translates to "anyone paying a margin on anything anywhere is a sucker."
You're definitely a sucker too, probably multiple times over.
My time is more expensive than the $15 extra I pay for the food...who's the sucker.
I'm not paying for the food. I'm paying for them to bring me the food. Those are two different products.
Eh, the difference is that DoorDash is a logistics company performing a service that restaurants do not like running (delivery). It’s not a middleman providing no value
The problem is they use exploitative labor practices (as we're seeing here) and price-dumping funded by infinite amounts of venture capital. It sets customer expectations to unsustainably low pricing and it forces restaurants to either heavily subsidise their own delivery drivers to keep customer prices low or, because barely anyone can sustain that, to shut down their own delivery service and use <gig company> instead.
And that in turn gives doordash, uber eats and whatnot access to a lot of data - who orders what and lives where or which restaurant is doing good and which is struggling - that can be sold to third parties. Governments (ICE and other agencies have been caught to just buy data from aggregators), advertisers, credit reporting agencies, political parties, you name it.
Sure. As a customer the value that doordash et al provide is hard to understate. A single point of contact, a single set of credentials, a unified UI compared to what used to be a ton of never-updated garbage wordpress installs, reliable tracking... but as a whole, we all lose.
Doordash and grubhub are insane for single food purchases. But the fees are barely noticed when feeding my family of 5. We use it every other week or so just because of how chaotic school activity schedules can be. When we order sushi/chinese for the kids the bill before any delivery services is around $200 for enough food for dinner and another meal with leftovers. The service charge is like $7 and I make sure the driver gets at least $10 regardless of the distance. Cheaper than if we ate in the restaurant and were expected to give a 15-20% tip.
> services like door-dash are literally built on a concept of a sucker pays more
Strongly disagree with your entire narrative, one that it demonstrably disconnected from reality.
Nobody is forcing anyone --at all-- to use these services. Not one person. Not one company. Not a single law or mandate. If I want to use it and you don't, that's perfectly fine. If I, for whatever reason, want to pay a premium and you think it's stupid, that's fine too. Don't use it. I will. Simple as that.
What's the opposite of that? Obamacare. Mandated and forced on everyone. It's shit. It's three times the cost of the insurance we were all promised we could keep if we wanted to (and we could not, because Obamacare killed those plans). Etc.
See the difference there?
> Mandated and forced on everyone.
Nope. It's a marketplace. Your above argument is perfectly applicable to it as well.
Sounds like you agree that suckers pay more.
Josh Johnson has a great bit about Mamdani:
What does "this is not a pay wall" mean - if I have to give personal information over, that is a price.
Didn't read - too expensive.
Your identity isn't considered of value to you, you can't monetize it. We can, but since it has no value to you, give it to us for free.
Disabling javascript let me read the whole article without any account nonsense.
Firefox reader mode also did it.
I just reload the page and hit 'esc' a bunch of times right after it loads but before the paywall pops up. Works on 3/4 of these soft paywalled sites.
Journalism is labor
Information wants to be free. But other than AI slop (where the tokens have become too cheap to meter), information costs money to produce. Pay with you info or your money. It's amazing how many people just cannot come to grips with that concept.
I am so trained now, that I didn’t even read what they were asking for. Just closed the tab and came here to see if there was anything of value. Too expensive to even read their wall.
Yep this is what I did as well. I also just close tabs if it ever pops up a "sign up for our newsletter" thing.
Works with any random email, kinda fine tbh
I mean, test@example.com worked so info doesn't have to be that personal...
> Founders: Tony Xu, Stanley Tang, Andy Fang, and Evan Moore (Stanford students at the time)
Guess never got a chance to learn empathy.
Too bad having their names associated with this immoral politicking won’t cause them problems. An employee stealing a few hundred bucks would get a felony and probably never work a good job again. Founders stealing hundreds of millions from workers get to say whoopsie.
Not even a whoopsie. Look how many responders here defend this exploitative behavior that is only enabled through monopolization as "the market regulates this", or "nobody forces them to buy/work there". Pure libertarian brain rot, no better than the communists they always cry about.
https://www.penguinrandomhouse.com/books/760317/how-to-rule-... is eye opening. When many of us were in college, there was still some idealism about using technology to make the world a better place. Maybe that still exists at some universities, but Sand Hill Road wiped that out of Stanford.
Is a drEAk meme appropriate here?
(⌐_⌐)ノ Empathy
(•ᴗ•)つ Apathy
Uber wants DoorDash gone and DoorDash is just making it too easy.
If they were honest about it and said something like "we believe our actions were fair and legal and disagree with this decision" it would at least be ideologically consistent.
> In a public statement about the settlement, DoorDash said, “Simply put, we screwed up. Our mistakes meant some Dashers were underpaid or paid late. While these mistakes weren’t intentional, that doesn’t make them okay.” (DoorDash did not respond to a request for comment on its campaign contributions.)
This is villain shit.
"Simply put, we screwed up. We should have given Cuomo two million so we can keep underpaying Dashers."
Seems like they spent more on campaigning than they did on the extra pay and fines here though. Who's making these financial calculations?
They just agreed to a $131 million settlement. The article says this is a hundred times what they spent to prevent Mamdani from getting elected.
How did you come to that conclusion? The very first sentence explicitly explains that to be false.
Presumably somebody who thinks the Mamdani’s policies will be popular and spread to other jurisdictions. After all, why campaign against an idea that you think will fail? It’d exist as a prominent warning flag for the next group that considers it.
More evidence Big Tech valuations are driven primarily by worker exploitation. Keep 'em coming.
the common unifying theme of most tech companies over the past 15 years has been rent extraction. whether posing as middlemen who VC’d their way to monopoly power ruining both sides of their target market, or taking a common good without attribution (attention, knowledge) tech hasn’t been much a game changer beyond digitizing something and charging everyone more for it
And they mostly keep getting away with it because digital makes things preposterously more convenient.
I missed the bus by 1 minute today, putting me in a place to wait 30 minutes for the next one.
Lyfted to the office in 10 minutes. Cost $10. That $10 was worth 30 minutes of my day.
It's surprising to me that you would need to wait 30 minutes for a bus. Are you in a very rural area? Was it outside of normal commute hours? Or is your city's public transportation network wildly underfunded?
Are you European or American? To a lot of America, that is considered a good numbers. Its worse in many parts of this vastly large country. The country has chosen to invest heavily in road networks. It appears that you can have one or the other but not both without great expense and reform.
I like to remind my European friends that this is what the US looks like placed on top of Europe: https://i.imgur.com/HkRZfKd.png
Its not a perfect illustration but it drives home the point.
Wildly underfunded? I don't think so.
America underfunded? Yes.
There are three buses that go from the main depot to my office. They all arrived in a line back to back to back, picked up zero passengers, and went their merry way.
I watched this happen from one block over, waiting for the stoplight to change so I could cross the street and catch any of them. Unfortunately, since they were all moving in a blob, the next blob was going to be around in 30 minutes instead of the average 10 minutes one might expect from a non-blob arrangement.
But that part of the story was anecdote. The more relevant part was that in the event of disruption of the infrastructure solution, modern cellular radio and digital technology let us ad hoc book a one-off service solution on the fly, and that is so convenient that the people who facilitate it can get away with some massive wealth extraction as a result.
Since when did doordash count as big tech?
They're not FAANG or MANGA, but they're certainly at the top of https://www.ycombinator.com/companies with 8600 employees and an $82B market cap (as of this comment, ticker DASH). Is "Big Tech" reserved only for the "FAANG MANGA"? If so, my apologies.
Of course! that's always what "disruption" referred to.
It is not like they aren't exploiting businesses either... Looking at Amazon(retail) and almost all SaaS services...
You eat an elephant one bite at a time. This bite was good, lots more bites to go.
I realized what most of sibling comments refer to as soon as Mamdani quoted DoorDash's CEO on the "Greedy Algorithm," which I had not heard of before.
https://en.wikipedia.org/wiki/Greedy_algorithm
https://x.com/FortuneMagazine/status/2084806653472358752
> “I think a lot of times you kind of, as an entrepreneur, have to take the greedy algorithm,” DoorDash cofounder and CEO Tony Xu recently said on the Uncapped with Jack Altman podcast. “You have to keep going all the way and seeing if there’s more.”
"Ahh, they're all paperclip maximizers building the torment nexus for valuations and shareholder returns at the cost of everyone else." This is the lens through which I see these enterprises now until proven otherwise. I wish it wasn't so, but we must take the world as it is and not as we would like it to be. It's such a shame most of this is turning out to be equal parts capital market grift and worker exploitation in some fashion. The tech and code is just the cover as progress and innovation, "ignore the man behind the curtain."
Valuation yes, but if we take a step back, there must be value there. The idea of Uber really provided benefits to many groups. Example: minorities who were discriminated against by regular taxis, declining service level due to Taxi monopolies, etc. (Similar issues that Doordash solved as well.)
How can we separate the valuation from the real value generated by the tech? Would it be possible to allow Uber/Doordash to go bankrupt and instead a smaller worker owned or nonprofit cooperative take its place, replicate the tech stack and then allow the value to then be maximized to the employees + users with little middleman in between?
Obviously this idea has lots of issues to be resolved:
1. How do you you deal with government or other middlemen that wish to insert themselves?
2. Can we really copy Uber/Doordash or are those engineers/managers/middlemen really providing so much additional differentiating value that justifies the cost and thus the required valuation?
3. Worker cooperatives seem to move slower than their SV cohorts. For a company selling groceries, or door Windows (as a famous Bernie Sanders example talks about) its not an issue. But in the fast moving world of tech would it eventually kill the cooperative due to the inability to move as fast as the SV competitors?
I dont know the answers but I do think about it more and more as I traverse the world and see so much poor quality(enshittification) and expense. All of that is stolen value that is extracted from workers + customers to line the pockets of the owner class.
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The fact that you think NYC doordash delivery workers are driving is a good indication that you're out of your depth on this topic.
> nobody is forced to work for DoorDash
It doesn’t matter who you work for, they still can’t underpay you or pay you late.
"Private chauffeur for your burrito" is proving to be too costly. Time for New Yorkers to rise up and side with the BurritoBus™
Place your order 6 hours in advance and our hyperadvanced algorithm will place your burrito on a hyperefficient route alongside other orders within your neighborhood. Estimated arrival times remain hyperaccurate (15 minute window) and your neighborhood FoodBusser is paid an hourly wage with hyperbenefits.
They have to do exactly this in Australia and a burger is still $20-22 all up.
> your burger and fries would probably cost $40 delivered, making the whole business model infeasible
Pizza places, chinese food places, many diners, they've all been making deliveries work for decades without inflating the prices to absurd levels. It's almost as if it can be done when you don't have to pay the middle man who has a billion dollar of venture debts.
It's so wild to see you, someone who seems to be older than gen z, so unaware that the food delivery model existed before delivery apps, and was highly successful without charging delivery charge + service fee + tip + 30% of the food price.
The treatlerites strike again. All hail the burger reich!
> your burger and fries would probably cost $40 delivered, making the whole business model infeasible.
Tough luck? Businesses aren’t entitled to exist. If it’s a bad model it’s a bad model. We can’t just throw our hands up and ignore bad business practices for that reason. It’s not our job to protect DoorDash’s unsustainable business model that only works if they behave particularly unethically. That is squarely their issue
You conveniently trimmed what I wrote to argue against a point I didn't make.
I'm unwilling to argue with "It is a free choice to be exploited." I understand some will argue for this, and will hold the mental model, I am simply unwilling to entertain it from a time and effort perspective.
If the business cannot exist without exploitation, the business should not exist. I also understand this is an argument at the political process level at its core. Not much progress to be made in the argument over the US being an economic exploitation engine. Some are for, some are against. We choose, through policy, whether someone must make the choice to be exploited because we give them no other choice. We can make better choices, I argue. "The true measure of any society can be found in how it treats it's most vulnerable members."
I recognize that there is a power imbalance in play, but I would rather see activism towards educating would-be DoorDashers that the numbers don't work in their favor, rather than regulating DoorDash out of existence.
And in some cases, if you just need some money to pay a bill and you have a few hours available, maybe doing a few DoorDash deliveries closes that gap for you, even if it's not a good long term job. But, that can also work as a trap if you're not very deliberate about it.
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I don't understand. What does Snowden stuff have to do with DoorDash's employment practices or an NY mayor? What is "interShiitake" supposed to reference?
only $1.4M? DD was not confident in their efforts to stop Mamdani. This is like a couple weeks of work from high priced political consultants in NYC.
The article disagrees:
> At the time, DoorDash’s campaign contributions in the run-up to the 2025 mayoral election were considered unusually large — it made a single $1 million gift to a super PAC that, at the time, was the largest donation in the race
I'm not so sure this is a victory lol
DoorDash and gig companies generally are a play to destabilize employment and turn as many people as possible from employees entitled to benefits and legal protections into contractors that can be discarded at whim. How is ordering, say, a pizza via DoorDash in any way better for you, as a customer, than ordering from a pizza place that employs drivers?
Mamdani deserves credit for taking this all the way.
Adams was "indicted in September 2024 on federal charges including bribery and wire fraud, accused of accepting over $100,000" from Turkey. He's now an Albanian citizen, because "he loves travel."
I don't really agree that this judgement would have happened with anyone as mayor. That road is long and paved with gold distractions.
> taking this all the way.
How did you arrive to this conclusion?
I think they just explained how corrupt the prior mayor was, this coupled with the disclosure by Mamdani about every prior mayor hiding air safety data after 9/11 paint a damning picture of the priorities of prior NYC mayors in recent memory.
>most of the investigation was done under Adams.
Better than about him like the rest of it, I suppose.