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JuiceSSH – Give me my pro features back

401 points5 daysnproject.io
cube004 days ago

Support is unresponsive, this looks like an exit scam.

Finally this is getting traction after leaving many of us out of pocket.

Both developers [1] are working in management at Microsoft and AWS while ignoring emails, leaving JuiceSSH to rot because they couldn't be bothered to wrap up cleanly (refund, release a final update with pro features enabled, release the source code etc.)

Paul Maddox [2]: Director - Cloud & AI Solutions Engineering @ Microsoft - last reposted a month ago

Tom Maddox [3]: Head of AWS Solutions Architecture for Local Markets - last commented two months ago

Don't bother going back to Google either. A Play store "support specialist" just told me:

I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged.

[1]: https://juicessh.com/about or https://sonelli.com/about

[2]: https://www.linkedin.com/in/paul-maddox

[3]: https://www.linkedin.com/in/tom-maddox-87236b27

opello4 days ago

The about link above gave a Cloudfront-looking failure, but the base domain here worked and is where the app help link takes me, albeit to /faq:

https://sonelli.com/

I reactivated my license a few months ago using the in-app functionality but I'm not quite sure when I'm afraid.

Zenul_Abidin3 days ago

Thinking I'll just create a clone of JuiceSSH myself and make all the stuff FOSS. I don't like developers who fleece me out of my purchases.

saghm3 days ago

> I tried to create a refund r request but its not allowing to create one since the date of the transaction is out of our refund p policy as we can only process refunds for up to 120 days only after the transaction was charged.

In other words, any Google Play app is allowed to just pull the plug on features after four months and pocket the money. Wonderful...

cube002 days ago

You'll own nothing and be happy.

tiagod4 days ago

I've been using this app for years. A couple months I needed to use forwarding, which is a Pro feature.

I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.

Thanks for the instructions.

smileybarry4 days ago

If you haven't already, you can ask Google for a refund on that (the second, recent) in-app purchase:

https://support.google.com/googleplay/answer/15574897?hl=en

The policies are "up to 48 hrs after purchase" but I'm sure "purchase does not work at all" is an exception. (It is on iOS)

stavros4 days ago

I've never succeeded on getting a refund with Google. There were a few apps that tricked me into buying a subscription (namely Musescore and Yazio), I immediately asked Google for a refund because I didn't actually get what I thought I was getting, and they denied me both times.

Now I just don't buy anything on the Play store that I can't afford to just be outright scammed on.

tomrod4 days ago

Two that I lost on play store:

1. World of Goo. Bought by Netflix, sunsetted, can't install old versions anymore

2. Monopoly. Bought by EA. Sunsetted/renamed to zzzMonopoly. Can't install old versions anymore.

FDroid has my attention since these happened.

llbbdd4 days ago

This is how I find out that I can't install World of Goo anymore. Man.

ahmeni4 days ago

The Musescore app is just a minefield of subscription farming, it was somehow miserable even with an existing subscription the number of times it tried to get me to also get their weird AI learning platform. Now I've left it entirely.

stronglikedan4 days ago

Strange and not normal. I've never not gotten a refund within the allotted terms.

zx80804 days ago

Was you able to eventually unsunbcribe from Musescore?

stavros4 days ago

Yes, I could unsubscribe from both easily, but I wanted a refund because I couldn't use the subscriptions.

cube004 days ago

> I'm sure "purchase does not work at all" is an exception

Nope, a Play store "support specialist" just told me: "I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged."

windexh8er4 days ago

Your credit card company will reverse it for you. A non-working product with unanswered emails will allow you to easily get your money back while also giving the middle finger to Google.

+1
derefr4 days ago
tiagod3 days ago

I hadn't gotten around to it yet, but just requested it and it got instantly approved. At least that.

TheRoque4 days ago

Why would you pay for such feature ? Termux is basically a small Linux in your pocket and has anything you'd ever need regarding SSH

cyberrock4 days ago

JuiceSSH was popular starting 2013-2014 and Termux was released in 2015. ConnectBot technically existed before but its keyboard has always left more to be desired.

BenjiWiebe4 days ago

It's far quicker and easier to hit a toggle in JuiceSSH to turn on a port forward than to open up termux and type in the commands.

idatum4 days ago

> It's far quicker and easier to hit a toggle in JuiceSSH

termux via F-droid is far better now than JuiceSSH Pro. Termux:Widget let's you launch an SSH tunnel script with one click. I stopped using JuiceSSH Pro more than a year ago once I realized this.

TheRoque4 days ago

I can believe that. But there are ways to reduce this overhead to almost nothing (aliasing, a script, a shell with nice autocomplete...)

wafflemaker4 days ago

Keyboard in Juice is/was very good too. Just a bar over your Android keyboard with all the special characters that are normal when using bash. Like tilde or forward slash. Saved a lot of time and made me not switch to Termux. But haven't used it in a long time.

306bobby3 days ago

Termux has a similar bar now. Maybe it didn't used to in the past, but always has since I've used it

tiagod3 days ago

Because I already had my servers loaded in the app, have been using it for 13 years, and I like it, so I paid to support development. Really backfired.

I ended up setting it up through Termux as you suggested.

Grimblewald4 days ago

> juice is best ssh for android

I am not contending truth here, but also I have never even tried / considered anything outside of termux + unexpected keyboard, and I can't imagine anything improving my experience.

what makes juicessh so good? I guess I'm asking for a "Convince me to try it" style review of juice.

petesoper4 days ago

"I guess I'm asking for a "Convince me to try it" style review of juice" Notice this is about juicessh becoming unusable and no longer having any support. That should satisfy you.

opan4 days ago

I used JuiceSSH many years ago, had the Pro version when it was briefly free once. I've used Termux for years now and it seems better to me. You can set up ssh keys and aliases like usual, multihop works. I think I used to use Hacker's Keyboard but now I use AnySoftKeyboard since it had better alt layout support (e.g. Dvorak, Workman). I've got a row at the top with ctrl, tab, arrows, esc... It even works to do C-a, C-c, C-v in other apps. I'd recommend the combo. All available from F-Droid.

wolvoleo4 days ago

Yes I use termux too. What I love is that everything works that works on a normal computer too. And the same way. Even ssh keys on yubikeys work great with open keychain and okcagent.

venusenvy474 days ago

I bought Juice pro many years ago and use it daily on my phone and Tablet. I like how it gives my one click access to my handful of servers, and I liked the syncing between devices. I started using Termux last week and it seems like a decent alternative. The copy and paste is nicer on JuiceSSH, and I think it is more immune from getting disconnected if you switch to another app during a session.

Squeeeez4 days ago

Have you looked into enabling ssh keep alive/server alive?

bloak4 days ago

From what I've read, TCPKeepAlive can be a good or a bad thing. On the one hand, sending a packet every now and then can dissuade a middle box from dropping the connection. On the other hand, if the connection is temporarily not working and would have started working again a few minutes later the attempt to send an unnecessary packet could cause the connection to break permanently when it wouldn't otherwise have broken. I suppose that next time I have a recurring problem I should try both.

Squeeeez3 days ago

Sharing in case this can help you in the future, this is what works for me with Termux in .ssh/config

  ServerAliveInterval 120
  ServerAliveCountMax 30
  TCPKeepAlive yes
johannes12343214 days ago

I have used neither juice nor termux.

For my few emergencies ConnectBot worked quite well as an ssh client for me, including port forwarding (so i could use VNC sessions to unlock a boot issue in a VM using some VNC app)

rclkrtrzckr4 days ago

I wonder why nobody mentions serverbox

https://f-droid.org/packages/tech.lolli.toolbox

jojomodding4 days ago

For me it's mostly that it just works and was very easy to set up when I first used it.

ycombinatrix4 days ago

It has an SSH focused GUI which can be more convenient

worthless-trash4 days ago

What does that mean.

ycombinatrix4 days ago

Buttons

Lord_Zero4 days ago

Can I use that keyboard only with termux?

creshal4 days ago

No, it's a generic android keyboard and works with all apps. But you need a keyboard like it (arrow keys, ctrl, etc.) for termux to not be a total PITA to use.

(Android has full physical keyboard support, so with it you can use Ctrl+A/Ctrl+X/Ctrl+V in all input fields. Usually a lot faster than fumbling with the touch equivalents that keep randomly bugging out…)

Grimblewald4 days ago

To add to this you can define custom keyboards quite easily for just about any unicode character you can imagine and more. It is an extremely underrated keyboard. It doesn't come with autocorrect built in though, but i barely notice. The privacy it offers is a nice touch, and its functionality unmatched.

khanan5 days ago

Replaced JuiceSSH two years ago with ConnectBOT (https://play.google.com/store/apps/details?id=org.connectbot...) as a "free" alternative. Never looked back.

degamad4 days ago

Never used JuiceSSH or Termux, but I've been using Connectbot for years, and it's pretty good.

sowbug5 days ago

I haven't used my Pro purchase in years, but if I did want to ssh from my phone today, I'd use the newish Terminal app, available since Android 15. It's a full Debian virtual machine.

wilsonnb35 days ago

I don’t think it is that widely available due to Snapdragon chips not supporting some feature it requires.

Good option for Pixel owners or phones with MediaTek chips though.

fulafel5 days ago

Apparently it's about software, not hardware - Qualcomm recommends running Android under a virtual machine (which lacks nested virtualization support).

mcbridematt4 days ago

IIRC Qualcomm smartphone SoCs have always run some kind of hypervisor, I believe it's to allow partitioning of the CPU cores with the modem/DSP.

They used to (mid-late 2000s) use an L4 derivative ("REX"?), with the more recent chips (including the 'X' series for PCs) using their homegrown "Gunyah" hypervisor (https://github.com/quic/gunyah-hypervisor)

fulafel4 days ago

Would be interesting if you know of any evidence about being an architectural hw limitation. Though of course the practical difference may be small if the DRM bootloader enforces loading the hypervisor through cryptographic checksums. But I guess if a customer asked they would allow it and the hardware could do it.

superb_dev5 days ago

Is this for real? Do you have any more info on this? It seems crazy to me given how popular their chips are and how many problems I’d imagine this creates

fulafel4 days ago

Some more info in this comment and good search terms for further research as well. https://news.ycombinator.com/item?id=38091082

+1
pierrec4 days ago
user_78324 days ago

The other HN comment already has some info, but from what I remember from r/android threads, it's because qualcomm doesn't allow unsecure (sic? unencrypted?) VMs, which, ironically, are needed to run nested Linux.

Disclaimer, my memory on the exact terminology is extremely fuzzy. But pixels with tensor can run it just fine. And it's purely a software thing too, btw.

jeroenhd4 days ago

It should work fine for any Android phone with pKVM support. It runs Debian in a VM, with some kind of Wayland trick (using virgl for GPU acceleration) to get GUI support.

pKVM requires a) a compatible CPU (most CPUs will do, probably), b) compatible firmware/bootloader software, and c) a compatible Android build

The latter two parts are the most likely reason why not all phones have support for this.

+1
asutor4 days ago
chasil5 days ago

I run LineageOS on both a Pixel 3a XL and a OnePlus 5. Yes, these both run Snapdragons.

The option to install the subsystem is present on both, but I have not attempted it.

I have loaded it onto a Pixel 6a running Graphene.

TheRoque4 days ago

The option is available, but it probably won't work (show some error that the chip should allow unsecure VMs)

preisschild5 days ago

Or termux, which doesnt use a VM

gruez5 days ago

Yeah, another vote for Termux. The linux VM ends up being a bit laggy because it's actually a webview that renders a terminal, that's connected to the VM. More importantly though, the soft keyboard support is totally broken, so if you try to backspace more characters than you've typed, it won't let you. That sucks if do something like:

1. type some command, hit enter

2. hit up to edit it (because you typoed something)

3. can't backspace because the soft keyboard thinks there's nothing to delete

preisschild4 days ago

Ive always considered termux the more elegant option for userspace programs than the android terminal debian vm. I just wished android had the permission api to create user namespaces (containers) in termux

vrighter4 days ago

and I've had that terminal glitch out quite frequently. termux is rock-solid for me.

sunnyam5 days ago

Do you mean Termux? I can't find any other Terminal app with a similar name

saidinesh55 days ago

No Android started bundling a terminal app recently:

https://itsfoss.com/news/google-android-linux-terminal-rollo...

domh5 days ago

Huh, I did not know this. This is also present on GrapheneOS too! (I'm installing it now)

+3
fmajid5 days ago
simlevesque5 days ago

Enable Developper Options. It should be in the Developer menu. It's a toggle that'll enable this apk.

ndom915 days ago

Is this available outside of Pixels? I still can't find it on my OnePlus 13 running Android 16 with Jan security updates

+1
cmehdy5 days ago
yonatan80705 days ago

I believe it relies on some virtualization extensions Google's CPUs have, which most phone SoCs don't support.

prmoustache4 days ago

It is buggy as hell anyway.

seszett5 days ago

Honestly I don't find it more useful than Termux, especially for being so much heavier.

+2
cogman105 days ago
cremp5 days ago

This might be a good plug for Morphie or Revanced patches to automate the patch process.

nfriedly4 days ago

I'm a big fan of Revanced, but I haven't heard of Morphie - do you have a link for it? (I tried searching, but all I'm coming up with are cosmetics, chargers, and an IRC app.)

Edit: found it: https://morphe.software/ - looks like it's sort of an offshoot of ReVanced that only supports Youtube at the moment.

And, for those who weren't aware of ReVanced, see https://revanced.app/ - it was originally just a tweaked version of the YouTube app called Vanced (an "advanced" YouTube app, but without the "ad"s ;) - but now it's a tool that can patch a bunch of different apps.

aposm4 days ago

Yikes. I also just noticed that all the plugins (part of the pro feature set) rely on separate apk downloads from the Play Store, which all appear to be dead/delisted. This is really a shame, I too have thought of this as "the best" Android SSH client in the past.

esseph5 days ago

Really great terminal app that I used in Android for a very long time with some interesting features.

Also, Mosh shell support for sshing in degraded connection environments!

ggm4 days ago

Thank you for reminding me about risks of cloud key storage. I think I better go wipe my .ssh/ states and re-work things to a modern keypair.

I think ed25519 would be both shorter sigs in authorised_keys and definitely NOT what I used "back then"

saidinesh55 days ago

Wow. Thanks for this. I haven't logged into Juice SSH in years, but i thought it had all my ssh keys backed up in the cloud.

znpy5 days ago

I’d start rotating those keys asap… you’re one breach away from a security nightmare

saidinesh55 days ago

Yep, just did.. A lot of those devices don't even exist anymore but the keys exist lol.

graemep5 days ago

You should encrypt your ssh keys anyway, and you should encrypt anything sensitive you are backing up to a cloud.

trey-jones5 days ago

Private keys should never leave the device where they are created.

+2
graemep5 days ago
9dev5 days ago

Actually, you shouldn’t. You probably use an easy-to-remember password on SSH keys since you have to type them often, but that also means you’re storing one of your (let’s face it, the primary) password you have in a single file, readable to every executable your run under your account. And that means you’re one exfil away from not only getting your SSH keys compromised, but also allowing an attacker to run an offline decryption attack with unlimited attempts. This invariably leads to your main password getting compromised.

Instead, set up SSH certificates, MFA, Yubikey, or TPM/Enclave storage for your private keys.

yjftsjthsd-h5 days ago

> You probably use an easy-to-remember password on SSH keys since you have to type them often

No, use ssh-agent and decrypt once per boot.

> Instead, set up SSH certificates, MFA, Yubikey, or TPM/Enclave storage for your private keys.

Granted, I agree with this, too.

+2
bityard4 days ago
thih94 days ago

I get it why an article like this is being posted, but I’m also worried that it’s jumping to conclusions.

Devs/support get overwhelmed, apps get buggy. A better course of action to me seems: reporting a broken app, requesting refund, waiting for the fix and switching to an alternative in the meantime.

I also dislike that this behavior could be a reason against sideloading, especially if made more popular.

BenjiWiebe4 days ago

It worked for years with no/few changes. Then the price increases and pro features stop working. I'm not too likely to give the devs the benefit of the doubt. Patch out the 'pro' check and release an update. Or reply to one of the many new 1 star reviews and say you lost access to the source code, if that's what happened.

Complete silence + taking money...

alias_neo4 days ago

They seem to have pulled it, I can't find it on my Pixel.

I paid for it in 2014, and it hasn't been updated in about half of that time, they removed the cloud key backup at some point without notification so I lost all of the keys I had stored, and last time I used it, it didn't even recognise I had paid for it.

I moved to a different app a while back.

thih94 days ago

I still don’t get it. You say it yourself that it worked for years with no issues. Current behavior is bad but the community pirating the app does not seem right either.

Popular apps get away with more user hostility and price gouging. To me this effort seems misplaced.

TiredOfLife4 days ago

> Current behavior is bad but the community pirating the app does not seem right either.

Feature people PAID!!!! for suddenly stopped working.

+2
thih94 days ago
DeathArrow4 days ago

It's nice to see some good old fashioned cracking. It transports me 25 years back in IDA Pro days.

PortableCode5 days ago

smali code is funny to read, basically an object-oriented assembly language (feels so wrong)

arendtio5 days ago

Don't let Alan Kay[1] read that...

[1]: https://news.ycombinator.com/user?id=alankay

bakugo5 days ago

I just tried to purchase pro from within the app just to see what the price is, and the Google Play purchase popup tells me it's not available. Interesting.

nisegami4 days ago

After using it for many years, I recently switched from JuiceSSH to Termius (com.server.auditor.ssh.client for disambiguation) after having some issues and seeing the writing on the wall regarding JuiceSSH. It took some customization but I was able to get it set up pretty nice and I'm happy with it.

gorkish4 days ago

Just a cynical observation here, but its funny how the author still hangs onto the notion that it is "the best" despite that it de facto cannot be "the best."

Also, maybe dont rely on a poorly maintained app for making secure connections to your systems? Just me?

papr8ka4 days ago

[dead]

InMice4 days ago

I like Termius a lot better than JuiceSSH. Move on, you won't miss it.

pelagicAustral5 days ago

> JuiceSSH used to be the best SSH client available on Android until December 2025.

Really? I always gave that award to Termius, which is kind of my second best behind Servercat which I miss very dearly from the iOS environment.

Arrowmaster5 days ago

One was a one time purchase, the other requires a subscription.... The answer should be clear.

anonova5 days ago

Local-only usage of Termius is free and doesn't even require logging in to the service. I've been using it like this for years.

papr8ka4 days ago

[dead]

stonecharioteer4 days ago

Oh boy. I wanted to get a license for this. I waited for the price to drop, and now I'm glad I never did it.

TheRoque4 days ago

I quickly dropped JuiceSSH when I discovered Termux. And I also find it way easier to use the way I want to, and flexible.

anta404 days ago

I used the Pro version a few years ago. Now it's delisted from Play Store? Couldn't find it.

JorgeGT5 days ago

Damn. I especially liked the cloud backup & sync. Any good alternatives?

simlevesque5 days ago

I'm using Termux with aliases. I'll write "c1" and it logs in the machine. I use git to sync and backup from my laptop.

I bought JuiceSSH too but I didn't use it that much. It's a shame they did what they did.

mystifyingpoi5 days ago

Termux is one of the best apps ever made for Android power users. It literally replaces so much stuff, if you don't care about GUI. No need for SSH app - it has ssh. No need for file sync app - there is rsync. No need for notetaking app, there is your $EDITOR you like. All 100% free. It's amazing.

epiccoleman5 days ago

+1. Termux absolutely rules and makes the dream of a cyberdeck actually viable. I use it at least once a week for various homelab stuff.

wolvoleo4 days ago

And with DeX it's like a +2 :)

Citizen_Lame4 days ago

If you don't need GUI absolutely, but you cannot even save SSH connection. So, no thanks.

Zenul_Abidin5 days ago

I too bought JuiceSSH. I can still download and run it on other phones I get in the future, right?

muppetman5 days ago

Cloud sync seems busted, so not really.

rclkrtrzckr3 days ago

Serverbox on fdroid

Banditoz4 days ago

Could this be considered grounds for a lawsuit?

kjs34 days ago

In the US, pretty much anything can construed as a grounds for a lawsuit. It's the 'affording the lawsuit' that's the problem.

twosdai5 days ago

Wow nice work. Thanks for doing this and writing it up.

imcritic4 days ago

Isn't such patching illegal??

nottorp4 days ago

I believe Google will cut off that avenue soon...

ilvez4 days ago

I could not find JuiceSSH in Play store at this point anymore..

nottorp4 days ago

I'm talking about sideloading. They announced they'll require something like Apple's notarization, it was posted on here a couple days ago.

muppetman5 days ago

Not trying to defend the developer here but they went really silent once before like this. Then came out of the gate with a bunch of updates and new features. I'm hoping they've just got really busy with life, I know when I emailed them before they have been responsive and helpful. I mean hell they might have died? Does the Store have a process for this? This app has been around a long time so I don't understand the rugpull comments. Also the syned keys are (supposedly, I guess we don't have the source) encrypted so even if the dev is no longer active that aspect should be secure I hope.

My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.

josephcsible5 days ago

> I don't understand the rugpull comments.

The article says "the purchase made in 2019 is not recognized anymore". The seller unilaterally taking back something you previously bought, especially without a refund, is a rug pull.

bspammer4 days ago

It still doesn't sound intentional to me. How many scammers are going around creating useful apps, supporting them, pushing out new features, and then finally doing the rugpull 14 years after release? It feels a lot more likely that the backend servers have fallen down on their own and for whatever reason there's no one around to fix them.

muppetman4 days ago

A rugpull to me is something specifically setup to try and make money by scamming/rugpulling. JuiceSSH has been around for so long, even if it doesn't work anymore I don't feel rugpulled? If it was a year old I'd agree.

josephcsible4 days ago

> If it was a year old I'd agree.

If it were advertised at the time as a 1-year rental/subscription then it wouldn't be a rug pull. But the fact that it was advertised as a permanent purchase means that it is, no matter how long you got to use it before it was involuntarily taken back from you.

+1
muppetman4 days ago
FAFOAlex4 days ago

[flagged]

dstnn4 days ago

Same thing happened to me so I coded my own with claude instead of paying them again

netsharc4 days ago

Next project: Claude-coded SSH server?

1f60c5 days ago

This is pretty interesting but why not just pay the 20 bucks?

blibble5 days ago

I would not use an SSH client written by someone that feels it's OK to break the terms of the contract this way

who knows what's coming next?

user39393825 days ago

The SSH deal has been altered. Pray I don’t alter it any further. csshck hoh.

__float5 days ago

The second paragraph explains this: they already have paid, and some people have paid [again], but their purchase is not accepted.

dcdc1235 days ago

The issue is people that already paid lost their pro features unless they pay _again_.

awill5 days ago

There are just fewer highly polished Android apps vs iOS apps, and that's why I switched to iOS.

I bought JuiceSSH years ago on Android and it worked great, but I agree it's degraded, and I couldn't find an equivalent I liked.

iOS has multiple apps that beat JuiceSSH. I use Termix and it's really, really good.

tssva4 days ago

I have been unable to find a SSH app for iOS that I like since I switched from Android. Just one of many reasons I will be switching back to Android for my next phone.